Water Fed Pole Window Cleaning FAQ - Ng windows & Exteriors

FAQ: You aren’t drying the windows. Won’t it streak?
Answer: No, water fed poles use purified water, which removes all of the impurities from the water. It isn’t the water that causes streaking, it’s the dirt in the water. If you have ever had streaks left by WFP cleaning, it’s not the fault of the process, but the fault of the window cleaner you had. There are only two reasons for streaking with WFP. The first is that the system isn’t fully purifying the water. This likely means the cleaner needs new filters for their system. The second reason is that the window cleaner isn’t rinsing off your window enough. When your window is being cleaned, the brush is loosening the dirt. If this isn’t rinsed off thoroughly, then this dirties the pure water causing the water to streak. It is incredibly important that thorough rinsing occurs.

FAQ: Why does water drip down after my windows have been cleaned?
Answer: With WFP cleaning, a large volume of water is used to clean the glass and rinse away dirt. This may lead to slight dripping from the window frames, especially if they are older or not well-sealed. Rest assured, this water is pure and won’t leave marks once it dries.

FAQ: How long does it take for the windows to dry after WFP cleaning?
Answer: Typically, windows dry within 1-2 hours after WFP cleaning, depending on the weather. The purified water we use dries clear without leaving any streaks or spots.

FAQ: Can WFP cleaning be done in the rain?
Answer: Yes, WFP cleaning can be done in light rain. Since we use purified water, the cleaning process is not affected by rain, and the windows will dry streak-free. However, for heavy rain or storms, we may need to reschedule for safety reasons.

FAQ: Is WFP cleaning effective for removing tough dirt or stains?
Answer: WFP is very effective for general dirt and buildup. However, for extremely stubborn stains like hard water spots or bird droppings, additional treatment or traditional hand scrubbing may be needed.

FAQ: Is WFP cleaning safe for all types of windows?
Answer: WFP cleaning is safe for most types of windows, including those that are hard to reach. It is a safer method than traditional ladders and leaves windows spotless without the risk of damage.

FAQ: What does “pure water” mean and why is it used?
Answer: Pure water means the water has been filtered to remove all minerals and impurities. This ensures that the windows dry without spots or streaks, providing a high-quality, eco-friendly clean.

FAQ: Does WFP cleaning clean the window frames and sills as well?
Answer: Yes, WFP cleaning naturally rinses the frames and sills during the cleaning process. However, if they are particularly dirty, we recommend a more detailed cleaning to remove built-up grime.

FAQ: Why might my windows look different after the first clean?
Answer: The first WFP clean on a window can sometimes leave slight residues due to built-up grime on the frames and edges. Subsequent maintenance cleans will result in an even better and more consistent finish as any residual buildup is removed over time.

FAQ: Is hot water used in WFP cleaning?
Answer: While most WFP systems use cold water, hot water can be used for more effective cleaning, especially during colder months or for particularly greasy windows.

FAQ: Can WFP be used on all window types, like tinted or solar reflective glass?
Answer: Yes, WFP cleaning is safe for most window types, including tinted and solar reflective glass. We use soft brushes and pure water to ensure no damage occurs.

FAQ: Is WFP cleaning eco-friendly?
Answer: Absolutely! WFP cleaning uses only purified water and no harsh chemicals, making it a safe and eco-friendly option for window cleaning.

FAQ: Will the cleaning be effective on hot or windy days?
Answer: WFP cleaning is effective in most weather conditions, but on very hot or windy days, the drying time may be quicker, which could impact the final finish. We take this into consideration and adjust our methods as needed.